Data Deletion Instructions

1. What this page covers

Amplifeed is a communication and marketing automation CRM. When a business connects a Facebook Page, an Instagram professional account, a WhatsApp Business account, or a Meta ad account, Amplifeed stores the access token for that connection plus the lead, campaign, and messaging records the business chose to sync into its workspace.

This page explains how to remove that access and how to request deletion of the stored data. It applies to data obtained through Meta platforms. For everything else, see our Privacy Policy.

2. Remove Amplifeed from your Facebook account

This is the fastest route and you can do it without contacting us:

1. Open Facebook and go to Settings & Privacy → Settings.
2. Select Business Integrations.
3. Find Amplifeed in the list and choose Remove.
4. Confirm the removal.

Facebook notifies Amplifeed as soon as you confirm. We immediately revoke the stored access token and mark the connection as disconnected, so no further data is read from your Facebook Page, Instagram account, or ad account.

3. Disconnect from inside Amplifeed

Workspace owners and admins can disconnect a provider directly:

1. Sign in to your Amplifeed workspace.
2. Go to Settings → Channels or Integrations.
3. Open the Meta, Instagram, or WhatsApp connection and choose to disconnect it.

Disconnecting stops all future syncing and removes the stored credentials. Records already synced into your CRM stay in your workspace until you delete them or request full deletion below.

4. Request deletion of stored data

To have the data itself deleted rather than only disconnected, email support@amplifeed.tech with the subject line Data Deletion Request and include:

• the email address on your Amplifeed account,
• your workspace name,
• which connection the request covers (Facebook Page, Instagram, WhatsApp, ad account, or all of them),
• whether you want the connected provider data deleted or the entire Amplifeed account deleted.

We confirm receipt within 5 business days and complete verified deletion requests within 30 days.

5. What gets deleted

A completed deletion request removes the stored access tokens and provider account metadata, the lead records imported from Meta lead forms, the message and comment history synced from the connected accounts, and the campaign and ad performance records tied to that connection.

We may retain a limited set of records where we are required to, such as billing and transaction history needed for tax and accounting obligations, and security or audit logs needed to protect the service. These are retained only for as long as the obligation requires and are not used for any other purpose.

Deleting data from Amplifeed does not delete anything held by Meta. To remove data on Meta’s side, use the privacy controls in your Facebook, Instagram, or WhatsApp Business account.

6. Contact

For deletion requests or questions about this page, contact: support@amplifeed.tech